Air travel to the Dominican Republic is the responsibility of each volunteer. Several major airlines fly into Santiago from the U.S. and Canada, usually with convenient schedules and competitive prices.
Find your passport now. If you do not have an American or Canadian passport, look here to see if there are any special visa requirements for your country.
Additional Details – Tourist Cards and Visa
When you arrive to the airport in the Dominican Republic, each person needs to purchase a $10 Tourist Card. Any person who can legally travel or reside in the United States, Canada and the European Union (including Great Britain) does not need a visa to visit the Dominican Republic for tourist purposes and can enter the Dominican Republic with a Tourist Card and a valid passport. Additional Info.
We strongly request that you book your tickets on flights scheduled to arrive and depart the Santiago airport – STI (NOT Santo Domingo) on Saturday between 8:00 a.m. and 10:00 p.m. This schedule provides our volunteers the best possible volunteer experience, is optimum for the transportation and other logistical efficiencies of Outreach360 which helps us keep the program donation low, and minimizes night time driving. If you plan/desire to arrive or depart on days/times other than this, please let us know as soon as possible, and before purchasing your tickets. We can then confirm the availability of sleeping space and transportation.
We request that you fly in and out of the Santiago airport (STI) on flights scheduled to arrive and depart between 8:00 a.m. and 10:00 p.m. on Saturday. The ground transportation fee will be waived for volunteers able to meet this schedule.
If you are scheduled to ARRIVE before 8:00 a.m. Saturday, there will be an additional $50/person/night program donation, and the ground transportation charge will NOT be waived. If you arrive after 10:00 p.m. Saturday, the ground transportation charge will NOT be waived. Please know that there is not a continuous shuttle that runs between the airport and our facilities; we arrange transportation specifically for your arrival.
If you are scheduled to DEPART on Sunday or later, there will be an additional $50/person/night program donation, and the ground transportation charge will NOT be waived. If you depart before 8:00 a.m. Saturday, the ground transportation charge will NOT be waived.
Please notify us before purchasing your tickets if an arrival and departure are scheduled outside of the 8:00 a.m. – 10:00 p.m. Saturday window to ensure that sleeping space and ground transportation are available.
We request that you fly in and out of the Santiago (STI) airport. It is the closest airport to Monte Cristi, and the ground transportation is less than the other airports. Approximate driving time between the airport and Monte Cristi:
- Santiago: 2.5 hours
- Puerto Plata: 3.5 hours
- Santo Domingo: 5-6 hours
Ground Transportation Costs – Each Way:
Taxi – $100 (up to five passengers)
Bus – $300 (up to 20 passengers)
All ground transportation costs waived for volunteers on flights scheduled to arrive and depart the Santiago airport on Saturday between 8:00 a.m. and 10:00 p.m.
Puerto Plata Airport:
Taxi – $200 (up to five passengers)
Bus – $400 (up to 20 passengers)
Santo Domingo Airport:
Taxi – $300 (up to five passengers)
Bus – $600 (up to 20 passengers)
Please note that Outreach360 will arrange all ground transportation. For safety and liability reasons volunteers are not permitted to arrange their own transportation between the Outreach360 site and the airport.
If you arrive late or depart early, and prefer to stay in a hotel for an improved rest, we recommend this hotel near the airport:
All meals while traveling, including meals at the airport in Santiago, both while arriving and departing, are the responsibility of the volunteer. All meals in Monte Cristi are included in your minimum program donation.
Teams and Team Leaders (receivers of the group scholarship)
Ground Transportation is provided for your team when it is scheduled to arrive and depart on the same flights, in and out of Santiago, on the Saturdays of your trip between 8:00 a.m. and 10:00 p.m. . If any members of your team choose not to arrive or travel with the group, they may be responsible for their own ground transportation costs. Note that we do not provide a continuous shuttle on Saturdays between 8:00 a.m. and 10:00 p.m. Transportation is coordinated to accommodate specific arriving and departing flights.
Arranging Flights/Sending Outreach360 Your Flight Information
All ticketing arrangements and funding are made directly between you and the airlines. Funds may not come to Outreach360, and then be sent back to you for ticket purchases.
You will need to submit your flight information to Outreach360 30 days prior to the trip to ensure a timely pick-up and drop off at the Santiago airport.
Your airline ticket is tax deductible (for U.S. tax payers) if the primary purpose of your trip is charitable work. Your ticket is your receipt; you will not receive a tax receipt from Outreach360 for your ticket.
Please do not purchase your ticket until you are confident you will have the minimum program donation in our office on the funds due date (30 days prior to your trip).
You will need a valid passport to enter the Dominican Republic. An additional visa is not required for volunteers with a U.S. or Canadian passport. We suggest making two copies of your passport; put one copy in your suitcase separate from your original, and leave one copy at home with a friend or family member. If somehow you were to lose your identification in-country, having access to a copy would help the process greatly. If you are under 18 and not traveling with your parents, please complete the Temporary Guardianship Form and give it to the temporary legal guardian traveling with you.
For those who are not residents of the US, please review the following tourist card information sheet:Tourist Card Requirements
Arriving at the Airport
Please wear your Outreach360 tee-shirt to the airport. It will help you identify other volunteers, and help them to identify you. Most of you will be traveling with other volunteers, at least from Miami or JFK. If not, just follow the directions below. You won’t have any problems.
When you land in the Dominican Republic, exit the plane. Follow the crowd to the immigration desk. You’ll need to purchase a tourist card for $10 in U.S. funds. (There is no charge to exit the country unless you stay longer than 30 days; in that case plan to pay a $30 exit fee.) Do not stand in one of the long lines until you have purchased your tourist card, or you’ll just have to go buy your card and then stand in line again.
You will then pick up your luggage, go through customs (they might inspect your luggage), and then go outside. Do not wait for a big group to congregate before going through customs; just grab your luggage and head out. We will be waiting outside with the bus ready to go to your volunteer location. Note: Please bring only suitcases, not boxes. Customs will often let you through without inspecting your suitcases, boxes are always inspected. If your luggage does not arrive, please make sure to report it to the airline inside the terminal, and get a claim slip from them.
When you exit the airport terminal, we’ll be waiting for you with Outreach360 tee-shirts on. Baggage handlers will be asking to help you with your luggage. They can be quite assertive. We suggest, unless you really need help, to refuse their assistance unless you are willing to pay a tip of $1-2 per bag. We’ll collect in a group until all the volunteers are there. Please bring a water bottle with you, both for the trip and for your use at the volunteer site. Also, bring enough snacks to sustain you during your airline trip and bus trip to the Outreach360 facilities. Please tell your family not to expect a call home until 24 hours after your arrival. You will be able to exchange money after you arrive to your volunteer site.
If flights are full and the airlines offer you a travel voucher to take a later flight (even the next day) and you are willing to donate your voucher to Outreach360, you are encouraged to accept the voucher. Call us, and let us know the new flight you will be arriving into the D.R. We will meet you at the airport on your new flight. Do not accept a flight into any airport other than the Santiago airport. Your travel vouchers are valuable, especially if a group of you gets bumped. Those funds can mean a great deal to the program. If you are not willing to donate your voucher, please do not accept the voucher.
If you miss a flight and are not on the flight you are supposed to be on in getting to the Dominican Republic, please communicate by calling our number in Arizona: (602) 375-2900. Please leave a message, let us know your status, and when you will be arriving into the Dominican Republic (date/airport/flight #/arrival time). We will plan to be at the airport when you arrive. Remember, please call our number in Arizona and leave a message if your travel does not happen as planned.
If the airline loses your luggage, you will need to report it by the luggage area. The airline attendants will speak English. The address (for all locations) is:
Calle Sanchez #68
*Remember to get a claim slip from the airline.
Outreach360 Recommended Travel Agency
To help with making travel arrangements, especially helpful for group travel, we recommend you contact Raptim Travel, a specialist in booking humanitarian travel. They can assist with things like making the reservation, and locking in group rates well in advance of an upcoming trip. You need to be familiar with the Outreach360 travel guidelines contained here in the Outreach360 Volunteer Guide, and communicate your specific request to Raptim Travel. They are working with many other clients, so please don’t expect them to know your travel requirements as well as you do. Travel arrangements made between you and Raptim Travel are independent of Outreach360; we are providing their name as a courtesy service only.